Why Is Property Management Software Helpful To Night Auditor
You should consider leveraging a cloud-based hotel property management system to perform daily night audit at your hotel to reduce your workload while ensuring accuracy of the whole process that is critical to your daily operations. Property management policies and procedures.
Property awareness and compliance with procedures and standards.
Why is property management software helpful to night auditor. Night audit reviews daily cash flow into and out of. Small and medium-sized property owners and managers are in charge of running reports every day and keeping track of revenue reservations and inventory can become a handful. Night Auditor responsibilities include checking in guests handling their requests and taking reservations.
The Need for Night Audit. Youd reconcile the daily ledger to accurately account for usage of rooms and the collection of money that pays. An audit management process can only be successful if it can streamline the workflow and align the auditing teams coordination correctly.
Night audit not only reviews guest accounts by checking credits and debits but also tracks the credit limits of the guests and tallies projected and actual sales from various departments. A night auditor works overnight in hotels and other lodging establishments performing front desk and accounting duties. The night audit process described in this chapter provides information on performing the night audit with a property management system.
It therefore gives more time and information at hand to the high level management to review and make use of feedback received from these reports in a timely and intelligent way to achieve increased efficiency and sales. In order to conceptualize software that. Respond to guest needs special requests and complaints and alert the appropriate manager as needed.
The objective of night audit is to evaluate the hotels financial activities. Before computerization hotels used to assign many night auditors to perform night audit but today computerized property management systems PMSs have made it easier to perform the night audit which also reduced the need of auditors. Payment discrepancies can also cost a hotel in the time it takes for a night auditor to review and resolve them.
Their first priority is to make all guests feel comfortable in their stays. The solution is running night audit reports that help quickly identify the areas of your business that need the most attention. Night auditor is not the same in all hotels but in general he is the one who aware and adhere to all accounting policies and procedures and ensure accuracy of guest bills balance the cashier at the close of shift and resolve any discrepancies in cash float balancing analyze rate variance report to ensure correct room rates and revenue control run a credit check report on each shift and.
Knows how to operate PMS typewriters and other front office equipments. Youd also be responsible for accounting duties. Within the scope of an audit compliance with any or all of the following areas may be examined.
Night auditors work at the front desk at hotels motels inns and other types of lodges. Run end of day process in property management software. It is important to note that learning the mechanical or hand method of doing the night audit will assist the front office manager in understanding the intricacies of following a paper trail of guest and departmental transactions.
Management uses it to verify the integrity of the guest accounts and to review the operational effectiveness. It is actually quite a painless process if you have your record-keeping in order. The software is also used to generate reports for management regarding the sources and.
The scope and audit methodology are determined by the auditing team and is dependent on the purpose for which the audit is being performed. When the unexpected occurs like a medical emergency the night auditor needs to move quickly to address the issue and also be a resource for the guests. Using property management software the night auditor reconciles hotel income with charges to guest accounts.
The night audit is not one of those reports that is put on the shelf and forgotten. Flexible Rollovers Your staff are always in control of when a night audit begins so if they need to service a guest they can take the time to do so. Property management software can help you stay organized and be ready.
Your job tasks will include checking in guests taking reservations and checking out guests. Understand principles of auditing balancing and closing out accounts. With automated Night Audit Reports the task of the Night Auditor has reduced manifold.
Audit management can help you ensure the correct implementation of audit directives which are approved by the board. When a night audit is complete managers will be able to view reports that detail everything from revenue to ADR and occupancy. Regardless of what unexpected events happen throughout the night night auditors are the general manager on duty.
Ultimately you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. The Night Auditor also reconciles all accounts processes invoices and prepares paychecks. Audit Management and Audit Management Software.
An automated and integrated payments solution can help by dramatically reducing human error and payment discrepancies and by saving time on nightly payment batch reconciliations. Although there is typically no formal education requirement to obtain a. The majority of auditors are not out to get you they are looking to see if you and your team have acceptable accounting principles and you comply with your local real estate regulations.
With the accuracy of information achieved through automation with property management systems reconciling and date rollover happens at a click of a button.
